I was able to right-click the dw20sharedamd64 file and select “Uninstall,” which performed a clean uninstall. I navigated to the installation media under …10_GP_ENUS_FP1_DVD_SP5\Bin\Watson, where I found the dw20sharedamd64 file.įrom here, I figured I could test uninstalling this piece of the software manually to clear out any remaining pieces that might be left in the registry. Further Google-fu uncovered another article describing a Dynamics development effort that referenced the Microsoft Application Error Reporting, and it was from there that I gleaned the actual installation path of the module. It seemed as though there were still some orphaned records out in the registry, but I had to figure out how to get rid of them. No dice, though – the error still came back when I re-attempted the install. Since the recommendations came from a Microsoft Support Engineer, it seemed like solid advice, so I took a backup and attempted the key deletions via the regedit utility. I learned from this same post that this or similar errors could occur if a later version of Dynamics GP has been installed and/or another version of Microsoft Application Error Reporting has been installed, and the install confuses the two versions of Error. “Microsoft Application Error Reporting not detected.”Īfter researching this error in my usual Dynamics haunts, I found a post on the Dynamics Community that recommended deleting a few registry keys for a similar error. However, when running the installer, I ran into the following error: I downloaded the service pack for 1868 and began the installation. So, the resolution was easy – since I hadn’t run GP 2013 Utilities yet, I could just install the service pack and run Utilities for GP 10.0. I attempted to run the installation for GP 2013, and I discovered that the resolution was in the latest version of GP 10.0, specifically. There I was, happily upgrading away, when I ran into an error. It wasn’t long ago that I found myself working on another upgrade for a client – these guys had to come from Dynamics GP 10.0 all the way up to GP 2016 R2.
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